Temporary Systems Analyst

We are seeking a versatile and proactive IT Systems Analyst on a contract basis based at our Head Office, Nexus Park, Braintree to support a construction-focused IT environment. This role spans 1st to 3rd line support, with responsibilities ranging from endpoint management to application troubleshooting and network diagnostics. The ideal candidate will be hands-on, adaptable, and capable of working independently across a broad range of technologies.

Key responsibilities:

• Provide 1st to 3rd line support for end users across multiple sites and remote locations.
• Manage and support Windows 11 endpoints.
• Manage and support Android and iOS mobile devices.
• Application support for construction-specific software (e.g., AutoCAD, Revit, project management tools).
• Monitor and maintain network infrastructure, including switches, firewalls, and VPNs.
• Collaborate with internal teams and third-party vendors to resolve complex technical issues.
• Document processes, configurations, and resolutions in the IT knowledge base.
• Assist with onboarding/offboarding processes and hardware provisioning.

Essential skills and experience:

• Proven experience in a broad IT support role, ideally within the construction or engineering sector.
• Strong knowledge of Windows 11, Active Directory, and Microsoft 365.
• Experience with mobile device management tools (e.g., Microsoft Intune, Knox).
• Familiarity with construction industry applications or willingness to learn quickly.
• Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPNs).
• Excellent troubleshooting and diagnostic skills across hardware, software, and network layers.
• Strong communication and documentation skills.

Desirable Skills:

• Experience with Azure AD, Group Policy, and PowerShell scripting.
• Knowledge of cloud-based infrastructure and SaaS platforms.
• Exposure to ITIL practices and service desk ticketing systems (e.g., Freshservice, ServiceNow).
• Certifications such as CompTIA Network+, Microsoft Certified: Modern Desktop Administrator, or similar.

Additional Information:

• Contract length: 6-8 weeks
• Start date: 1st October 2025
• Must be eligible to work in the UK.
• Driving license and access to a vehicle may be required for site visits.
• Occasional out-of-hours support may be necessary.

To apply for this opportunity, please send your CV and covering letter to [email protected].