Braintree

This is a crucial position at the forefront of our business. You’ll provide a first-class reception and switchboard service at Nexus Park, creating a warm and welcoming environment for visitors, clients, customers and suppliers.

A part-time role would cover the hours of 7.30 – 12.30 or 12.30-5.30, Monday to Friday

• Responsible for all switchboard duties and distribution of calls throughout Nexus Park
• Opening, sorting and distributing in-coming post
• Responsible for the collection, franking and postage of all out-going post, processing recorded and special deliveries
• To provide information to callers, deal with queries, take and relay messages clearly and concisely
• Maintain stationery stocks and oversee the ordering of new supplies in a cost-effective manner
• Carry out fire alarm testing & other required duties of Fire Marshall
• To provide general administration and clerical support as required
• Meeting and greeting visitors including the signing in of all visitors

• Working knowledge of Switchboard and reception duties
• Strong knowledge and understanding of customer service
• Knowledge and awareness of continuous improvement within existing and new processes
• Excellent telephone manner
• Customer service orientation
• Professional personal presentation
• Excellent keyboard skills and general IT skills
• The ability to communicate effectively at all levels
• Ability to perform in a busy and pressurised environment